Case Study
Digital workflow solution revolutionises efficiency for GP Heatherlands Medical Centre, Wirral
Recording detailed patient data Established in 2000, Heatherlands Medical Centre has a full healthcare team which includes three doctors. With an increasing requirement to record high quality, in-depth information on each patient consultation, attention was focused on the limitations of the practice’s analogue recording devices. Problems included unacceptable sound quality, the recurring costs of dictation tapes and the length of time required for secretaries to type up letters and notes. As a result, Heatherlands Partner Dr Ivan Camphor decided to investigate a completely different approach and look for a digital workflow solution. Best in-class recording Following advice from VoicePower, an independent specialist in digital dictation, speech recognition and workflow management solutions,