Case Study
Digital Transformation to Help Connect With Customers and Improve the Business Cycle
A worldwide reference for both label designers and printers, Arconvert is the leading manufacturer of self-adhesive materials, papers and films designed specifically for labelling. With a turnover of more than €800 million and 1,570 employees, its business model has evolved to address two target markets: direct consumers (B2B) and indirect consumers (B2B2B). The increasing number of customers triggered a need for change in order to coordinate and streamline business processes, as well as regain a ‘presence’ in customer interactions.