Case Study
Digital television services provider
Client Case Study Experience shared. - 1 - Business opportunity • To be the leading partner in driving NPS results • Advocate for customers and deliver “wow” experience How we helped Sitel created a tailored plan to achieve client’s goals: • Road Shows – Coach, QA & Site Leadership • Elite Four campaign – focus on Behaviors that impact customer loyalty • Created a bi weekly Promoter Newsletter • Flawless Execution Pr