Case Study
Digital Disbursements - Major Insurance Company Reduces Costs, Enhances the Customer Experience and Improves Payments Tracking
Digital Disbursements - Major Insurance Company Reduces Costs, Enhances the Customer Experience and Improves Payments Tracking
Case Study Client Profile Sixty-five claim representatives for one of the largest insurance companies in the U.S. participated in a 90-day proof-of-concept pilot. A random sample of consumers was provided the option to receive their claim payments electronically through Digital Disbursements. Digital Disbursements Major Insurance Company Reduces Costs, Enhances the Customer Experience and Improves Payments Tracking With Digital Disbursements A successful pilot provided a leading insurance company the opportunity to digitize customer payments, resulting in lower costs, expedited payments and automated and accurate payment tracking capabilities. Most financial institutions, businesses and government entities need to send payments to their customers, clients or business part