Case Study
Development of Sales and Servicing Systems for Leading National Insurance Carrier
Our Client is a leading National Direct Insurance Carrier. This Carrier had embarked on a multi- year transformation of its IT systems reengineering the systems. The transformation aimed to help the Carrier align its systems to meet its objec- tives of providing best in class sales and service experience for its customers. While executing on the transformation initiative, the Carrier’s IT executives were seeking to standardize and rationalize the IT systems to create a shared pool of skills and technologies for the enterprise. These strategies were expected to en- hance the Carrier’s leadership in the di- rect insurance market, while lowering operating costs and driving agility. To assist with this transformation, the Carrier sought an IT partner that: ? Had deep tech