Case Study
Designing The Business Case For A New CRM Roll-out
Case Study Through collaboration with Practicus, this Travel & Leisure giant successfully reduced the proposed cost of implementing a new CRM product into the UK business by £3 million What our client achieved ? Savings of £3 million in comparison to a previous business case ? Clarity and agreement on the activities required to roll out the CRM product The problem faced Our client is undergoing huge business change to reinvent travel for the