Case Study

Contact Center Roll Out

Contact Center Roll Out

Pages 1 Pages

custom multi-tear solution TRUSTED PARTNER recruiting project plan key sales channel RECRUITING onsite management increased customer satisfaction Solution ManpowerGroup Solutions conducted extensive reasearch, then designed a customized roll out plan with specific Key Performance Indicators (KPIs) based on the client’s goals: • Improved service levels including fewer abandoned calls, increased speed of answer, and decreased average handling

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