Designing a technology management system for the exploration and production- technology center of a major South-East Asian national-oil company Challenge The client wished to define ways of working for the newly formed EPTC Technology Management (EPTC-TM) function to enable it to better deliver research programs in enhanced oil recovery and the exploitation of CO2-rich oilfields. Arthur D. Little was engaged to assess existing ways of working, design a new technology management system based on best practices, and then coach EPTC- TM in how to use them. Approach Using benchmark information from other NOCs and IOCs, we developed a means of assessing the maturity of existing processes within EPTC-TM. Working collaboratively with the EPTC-TM team, we developed new technology management proce

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