Design for experience
Design for experience
9 PagesAXELOS.com Design for experience An ITIL® Guiding Principle Horacio Gutierrez G. Case Study November 2016Contents Introduction 3 Adopting and adapting ITIL 3 Continual service improvement 6 Guiding principles 7 What are your recommended Best Practices? 7 About AXELOS 9 Trade marks and statements 9Design for experience: An ITIL ® Guiding Principle 3 Introduction My name is Horacio Gutierrez. My first 15
