Case Study
Desert Jet improves customer experience with Gogo inflight Wi-Fi
1 CHARTER OPERATIONS SUCCESS STORY Desert Jet improves customer experience with Gogo inflight Wi-Fi CHALLENGE Denise Wilson, President, CEO and Flight Captain, founded Desert Jet in 2007 with the vision of creating an upscale “private car service of the sky.” In the last 10 years, Desert Jet has grown to fulfill that promise and more, providing executive FBO, private jet charter and management services, aircraft sales and maintenance and more from its home base in Thermal, California, near Palm Springs. Desert Jet now manages ten aircraft on behalf of private individuals and corporations. The organization flies more than 1,500 clients to destinations across the Western Hemisphere, including North, Central and South America. To meet their clients’ diverse needs, Desert Jet operat