DeRoyal Industries is a manufacturer of healthcare products. With over 2,000 employees operating in five US states and five countries, DeRoyal produces more than 25,000 products through its Surgical and Acute Care, Orthopedics and Implants and Wound Care divisions. OUTDATED INFORMATION INFLUENCES DECISION MAKING With an extensive product portfolio to manage, DeRoyal was challenged to track orders, sales, and production data effectively. Most tracking was done using spreadsheets of one kind or another, supplemented by the occasional homemade system or static, hardcopy report. Those needing information had to ask the data owner to conduct the analysis and create the report. As a result, requests often took days to turn around, if they were answered at all. This left DeRoyal manage

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