Case Study

Delivering Integrated, Customer - Focused Maintenance Services To The London Borough Of Camden

Delivering Integrated, Customer - Focused Maintenance Services To The London Borough Of Camden

CASE STUDY DELIVERING INTEGRATED, CUSTOMER - FOCUSED MAINTENANCE SERVICES TO THE LONDON BOROUGH OF CAMDEN The London Borough of Camden reaches from Holborn and Bloomsbury in the south to Hampstead Heath in the north with an ethnically diverse population of more than 240,000 people. It is one of the most bustling and diverse London boroughs and home to such iconic locations as Hampstead, Bloomsbury, Kentish Town and Primrose Hill. The Challenge As part of Camden’s procurement strategy, the council undertook a fully compliant OJEU procurement process for a General Electrical Systems Maintenance contact. This included planned and responsive maintenance to support over 34,000 council-owned residential properties across the borough. The housing stock includes pre and post war low and

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