Case Study

Delivering enhanced customer satisfaction through ISO 9001

Delivering enhanced customer satisfaction through ISO 9001

Pages 2 Pages

BSI Case Study Warnerbus Ltd ISO 9001 Quality Management Delivering enhanced customer satisfaction through ISO 9001 Customer needs • A structured framework to continually improve customer service • Increased operational efficiency and improved project management • Continual improvement in the quality and effectiveness of products and services Customer benefits • Independent, evolving business processes and working procedures that c

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