Case Study Virtual Desktop Infrastructure (VDI) 1 of 2 The Challenge Many small and medium-sized businesses along with large enterprise organizations are faced with issues when they have to support desktops, both locally and remotely, but don’t have the manpower to manually access each desktop image. Updates to applications and changes made by the end users can cause a hardship for an organization’s IT department. The Solution Virtualization and virtual desktop infrastructure (VDI) are solutions that solve the management and service challenges faced by IT departments of any size organization. VDI involves creating one or more “master templates” of Windows 7, Windows 8, or Windows 10 and then installing all of the applications and configurations on devices. This ensures desktop im

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