Case Study: Delivering a smarter patient payment and engagement experience results in happier patients...and a healthier bottom line. In the age of the empowered consumer, Westmed recognized that providing the best patient experience required new, updated patient payment and engagement methods. By simplifying the payment process, they believed they could increase their collection rate, reduce time to collection, and markedly improve patient satisfaction. To drive these improvements, Westmed selected Cedar. Cedar believes that the healthcare experience should be as easy as shopping on Amazon. The Cedar platform is tailored to provide the best possible customer experience by utilizing a consumer- friendly interface, easy-to-understand billing, and a multi-source data engin

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