Case Study
Delhaize America Streamlines Communications and Improves Productivity with Reflexis Task Manager
CASE STUDY Delhaize America Streamlines Communications and Improves Productivity with Reflexis Task Manager TM Reflexis Solutions Implemented CASE STUDY BRIEF • More than 1,300 Stores & 97,000+ Employees Quick Facts Retail Sector “Our shrink in year one was 20 basis points below the year prior. Year after year, and we’ve had this for nine years, so far we’ve seen a 10 basis point improvement.” - Business Relationship Manager, Delhaize America Delhaize America operates approximately 1,300 stores in the United States across the east coast under the banners of Hannaford Supermarkets and Food Lion. Their success is based on offering customers quality products at great prices and neighborly service in clean, conveniently located stores. To further improve customer service and operation