Defenders is a leader in the home security industry, providing safety and peace of mind to nearly two million families nationwide. Since its inception in 1998, Defenders has grown from a company of a few employees to having 2,500 high-performance team members at more than 130 field branches in 48 states. For 20 years, Defenders has partnered with ADT®, the number one name in home security. Today, Defenders is one of ADT’s biggest partners and the only partner to be designated as an Authorized Premier Provider. The Challenge As a company that specializes in safeguarding homes across the U.S., Defenders realized its recruitment efforts were in danger. Defenders installs ADT ® security systems in approximately 20,000 homes per month and prides itself on protecting nearly two million

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