Customer Story (401) 560-0311 sales@surveyadvantage.com Give us a call or drop us an email to learn how we can help you too! Data Reproductions The Problem Prior to using SurveyAdvantage, Dennis and Kimberly had no process to capture, and effectively communicate customer feedback internally. Customer feedback was consistently informal and not easily disseminated amongst his team, as Dennis would sometimes even receive hand written letters from customers. They needed a systematic approach for capturing and leveraging feedback in order to make improvements to their customer’s experience. The Solution Soon after launching their first round of surveys, his SurveyAdvantage dashboard automatically populated with his customer feedback. From there,

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