Case Study Health Systems Patient Assistance Program Recovery Maximizing revenue savings Situation A large not-for-profit health system in Houston, Texas, was using another distributor to help capture its indigent care costs. Annually, the distributor recovered $500K in pharmaceuticals, provided an on-site employee to manage the program, and estimated the maximum return at the current rate. With an appetite for innovation and increasing revenue, and a desire for stronger customer service, the health system wanted to explore other options to maximize its PAP recovery. Data-driven projections and exceptional customer service help recoup substantial PAP dollars • Serving Houston, Texas • 10 facilities Customer Profile • $3M in drug spend savings in first two years • 280% average

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