A Chatbot That’s More Than A “Data T eller” Chatbots that simply find and relay data are becoming commonplace. But our clients needed more than just a “data teller” – a chatbot that merely passes on raw data. Our AI-enhanced chatbot assistant, ASK NAVIK, uses Natural Language Processing to understand users’ spoken queries ( e.g. “How did brand A do in the Central Europe market last year?” ) It automatically finds and presents the information in a natural format (e.g. “Brand A sales grew 2% in the Central Europe market in 2019”). Now, there’s no waiting for the data analysis team to answer routi ne queries; they can spend their ti me more effecti vely. Users get the needed results in seconds, not days. And different types of data – such as sales, acti vity, and shipment inf

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