D&J Service Optimizes Passenger Safety and Business Efficiency with Connected Data Case Study: D&J Service provides prompt, courteous and affordable passenger transportation services in the greater New York area, specializing in OPWDD Day Centers (Office of People With Developmental Disabilities), adult day care centers and hospitals. For Joe Gallitto Jr, D&J Service’s general manager, overseeing a fleet of nearly 200 vehicles while ensuring passenger safety and delivering impeccable customer service, requires deep operational insight. Before adopting IntelliShift, it was difficult for Joe to pinpoint the location of his vehicles or know how closely his drivers were following company safety and service protocols. As the business flourished, relying on a mix of spreadsheets and pen

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