CASE STUDY Cybersecurity Software USER Tapio Keihanen, Beta Product Manager PRODUCT Centercode Platform KEY CHALLENGES Recruiting new, engaged testers Managing tester feedback www.centercode.com + Since introducing Centercode, F-Secure has... Recruited over 4,468 testers Managed over 1,227 pieces of feedback Supported over 12,000 profiled members in an active community OVERVIEW F-Secure used to manage beta testers and projects using a few separate tools. The systems they used did not offer a straightforward way to recruit testers and collect feedback. CHALLENGE It was challenging to recruit the large, diverse groups of testers F-Secure needed. In addition, test projects took so long and required so much manual effort to execute that there was no time to communicate with testers a

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