This case study highlights how South River Electric Membership Corporation, a member-owned electric utility serving over 43,000 customers, strengthened its cybersecurity and compliance posture. As a critical infrastructure provider handling financial transactions, the organization needed robust monitoring and PCI DSS compliance without overburdening its IT team. The study describes challenges with log overload, limited visibility, and difficulty distinguishing real threats from noise. By implementing a managed SIEM and SOC solution, South River EMC gained centralized visibility, prioritized alerts, and faster incident investigation. The solution improved operational efficiency, reduced investigation time, and provided continuous monitoring while supporting regulatory compliance and grid se

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