THE CASE STUDY TILE MOUNTAIN UPGRADE FROM NAV 2016 TO BUSINESS CENTRALCutting Costs through Business Process Automation Tile Mountain was founded in Stoke-on-Trent in 2013 with an ambitious business model - selling tiles exclusively through ecommerce. Having no physical stores puts costs considerably lower than competitors on the high street. Yet, they encountered a challenge: customers want to get a feel for tiles before they purchase. To solve this issue, customers can order tile samples which are delivered for free. ABOUT TILE MOUNTAIN Tile Mountain were using Microsoft Dynamics NAV 2016. This was effective, however, they had hundreds of product stock keeping units (SKUs) and requirements specific to their business. In addition, they wanted to automate more processes and cut co

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