1702v1etkcscbp Customs and Border Protection Workers’ Compensation Solution Accelerating Claims Processing Saves $5 Million The Department of Homeland Security (DHS) Customs and Border Protection (CBP) agency was having a difficult time processing Workers’ Compensation (WC) claims across their workforce of 56,000 employees, including Border Patrol agents, officers, aircraft pilots, agriculture specialists, trade specialists, mission support staff, and canine enforcement officers. It was taking an average of 14 days to manually process a WC claim, and the backlog was on the rise. Administrators in the WC Program Office had grown accustomed to tracking individual WC cases using printed spreadsheets, but CBP employees spent too much time handling hardcopy documents and walking paperwo

Join for free to read