Case Study
Customer Support Organization
Achieve More, Together. CLIENTOPPORTUNITY REVELIMPACT REVELAPPROACH CLIENTOPPORTUNITY REVELIMPACT REVELAPPROACH CLIENTOPPORTUNITY REVELIMPACT REVELAPPROACH CUSTOMER SUPPORT ORGANIZATION Landscape Assessment | Program Management | System Enhancements | Process Improvements Although the customer support organization for a multinational technology company had been identified as a differentiating capability, the division is continuou