Case Study

Customer Support Organization

Customer Support Organization

Achieve More, Together. CLIENTOPPORTUNITY REVELIMPACT REVELAPPROACH CLIENTOPPORTUNITY REVELIMPACT REVELAPPROACH CLIENTOPPORTUNITY REVELIMPACT REVELAPPROACH CUSTOMER SUPPORT ORGANIZATION Landscape Assessment | Program Management | System Enhancements | Process Improvements Although the customer support organization for a multinational technology company had been identified as a differentiating capability, the division is continuou

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