Case Study

CUSTOMER STORY : SMITH & NEPHEW

CUSTOMER STORY : SMITH & NEPHEW

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People are now seeing things that are visibly out there. We have the communication lines open between the different departments. They’re actually communicating more about, ‘This is really how the process works.’ People are having those conversations and figuring out solutions that they never would’ve gotten if they didn’t know this. Smith & Nephew is a multinational medical equipment company with a purpose to restore people’s bodies and their self-belief. After an initial discovery in 1856 for a new method for refining cod liver oil, Smith & Nephew has evolved to now pioneer health solutions in over 100 countries. SMITH & NEPHEW CUSTOMER STORY CUSTOMER DETAILS INDUSTRY: Medical Device USE CASE: Clinical Trial & Contract Management ESTABLISHED: 1856 COMPANY SIZE: Locations i

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