Case Study
Customer Service On Trial
::: CASE STUDY ::: It is probably in our nature to measure what one can do against others. This is particularly the case with a car which is often described as the “favourite child” of many Central Europeans. It carries people and their luggage from A to B – and often involves a good deal of prestige into the bargain. As far as the latter is concerned, in addition to emotional factors, there are also concrete measurement values, primaril