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Customer Service Around The Clock. Self-Service Terminals Enhance Customer Experience At Austrian Post

Customer Service Around The Clock. Self-Service Terminals Enhance Customer Experience At Austrian Post

Citizen-Systems
Pages 4 Pages

www.citizen-europe.com Case s tudy | Customer service around the clock. s elf-s ervice t erminals enhance customer experience at a ustrian Post The trend towards self-service shopping hasn ’t gone unnoticed by the Austrian Post. Many customers now want to send or collect letters and parcels outside the traditional opening times, so the organization decided to address this need. “We set ourselves the goal of enabling customers to process l

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Related Solution Sets

POS Technology (Point of Sale)
Post Offices & Postal Systems
Payment Technologies & Services

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