Case Study

Customer-focused data for customer-centric processes

Customer-focused data for customer-centric processes

Pages 2 Pages

Customer Story Customer-focused data for customer-centric processes Emphasizing the value of business analytics, Diebold Nixdorf takes a proactive approach to optimizing the customer experience Some companies rely on data analytics to improve their products. Others use data analysis and reporting to optimize processes. Ultimately, these data-driven efforts benefit customers – through new innovations, better reliability and lower prices. Financial and retail technology giant Diebold Nixdorf is no exception. A company that measures success largely in customer-centric terms, Diebold Nixdorf is embracing the power and potential of state-of-the-art business analytics to drive higher customer satisfaction and stronger long-term customer relationships. Positive experiences at every touchp

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