reliable and reception of pages was inconsistent if a volunteer was out of range or in a building such as a shopping mall. These delivery issues had the potential to cause delays in communicating critical information to fi rst responders and they highlighted problems in the current dispatch system. It was determined that with 250 – 300 callouts per day, the CAD could not meet current capacity demand. Toms River needed a completely new solution. SOLUTION A nine-member committee was formed to study the public safety communications needs of Toms River and surrounding communities. It started with the premise that radio-based paging, while an important element of their communication strategy, had not kept pace with the township’s needs. In addition, Toms River wanted to leve

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