Crucial Conversations Training Improves Nurses’ Ability to Address Disruptive Physician Behavior
Crucial Conversations Training Improves Nurses’ Ability to Address Disruptive Physician Behavior
2 PagesC ASE STUD Y Crucial Conversations ® Training Improves Nurses’ Ability to Address Disruptive Physician Behavior PROBLEM Bad behavior runs rampant in the workplace. The healthcare industry is no exception. The American Medical Association’s Council on Ethical and Judicial Affairs defines disruptive behavior as behavior that “tends to cause distress among other staff and affect overall morale within the work environment, undermining produ
