Market background Founded in 1993, CrossPoint Engineering is a fullservice process and control house specializing in Process Automation Engineering, Process Control system design, as well as start-up and calibration for industrial and pharmaceutical processes. With offices in Boston and New York City, CrossPoint Engineering’s client base includes pharmaceutical and biotechnology companies, as well as specialty chemical companies. Challenge CrossPoint Engineering undertakes a multitude of projects each year. The company, which has upward of 40 customers at any given time, was entering time and expense data into Excel spreadsheets. Data from these spreadsheets was then centrally transferred into the company’s QuickBooks system. “With somewhere in the vicinity of 100 projects under

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