Critical National Infrastructure Authority
Critical National Infrastructure Authority
3 PagesAN ENGHOUSE INTER AC TIVE C ASE STUDY “The Arc solution has been so successful that other government organisations now visit our sites to understand how they can emulate our call handling services!” Captain Engineer Omar Alshehhi, Head of Network Section, Communications and IT Deptr CNIA Challenges CNIA employs over 4000 staff located across multiple locations in Abu Dhabi and the United Arab Emirates. All calls to and within the organisation
