Harwell Case Study: Critical document recovery after council arson attack. When an arson attack caused a huge fire at the main offices of South Oxfordshire District Council, the level of damage to the building fabric and its contents was extremely severe. Every single department within the council was affected, including property, finance, legal, HR and audit teams. The timing was also extremely problematic, with the fire occurring just a few weeks before local and general elections and with key executive staff overseas. Invocation of the council’s business continuity plan and contact with the council’s insurers ensured that a major loss project team was formed at an early stage to consider the recovery operation. Salvage and restoration of critical documents was a key compone

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