Case Study

CRESTMONT HAS A SMOOTH DMS TRANSITION WITH DEALERTRACK

CRESTMONT HAS A SMOOTH DMS TRANSITION WITH DEALERTRACK

Pages 2 Pages

For more information, visit Dealertrack.com/DMS. CRESTMONT HAS A SMOOTH DMS TRANSITION WITH DEALERTRACK Crestmont Cadillac and Hyundai has been serving Northeast Ohio as a family- run dealership for more than 30 years. Crestmont is the leading Cadillac dealer in Ohio. Both stores take pride in their commitment to service and devotion to customers, selling approximately 300 cars per month. So, it came as a surprise when Crestmont’s DMS provider of 35 years sent the dealership an abrupt notice of cancelation, leaving the company looking for a new provider. And, after using the same DMS for so long, Crestmont worried about the problems that might arise during the data conversion process. On top of concerns about data transfer, Crestmont wanted a DMS that could keep up with its forwa

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