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Credit union saves money and streamlines voice and connectivity with BCM One

Credit union saves money and streamlines voice and connectivity with BCM One

BCM One
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BCM One software helped the regional credit union modernize its legacy PBX system, slashing skyrocketing PRI and dedicated SIP trunk costs while migrating all users to Microsoft Teams. Their solutions enhanced the limited contact center with SMS and omnichannel tools, integrating seamlessly with the chosen CCaaS provider and financial software. BCM One also streamlined nationwide Internet connectivity for dispersed rural branches, delivering cost-effective, reliable voice infrastructure, unified communications, and scalable operations across 25 locations.

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