Case Study

Creating a Real-time Solution to Detect Check Fraud With Fiserv

Creating a Real-time Solution to Detect Check Fraud With Fiserv

Pages 5 Pages

Granite State Credit Union (GSCU) partnered with Fiserv to implement a real-time check fraud detection solution using TrueChecks. Previously, mobile deposits required manual entry, leading to inefficiencies and delays. As mobile deposit volume surged, fraud risks increased, prompting GSCU to seek an automated solution. In January 2024, they integrated TrueChecks into their mobile app, enabling instant fraud analysis and reducing staff workload. This automation streamlined processes, saving time and improving fraud prevention. The partnership with Fiserv continues as GSCU explores further enhancements for operational efficiency.

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