Challenge Our client is one of the largest professional services firms in the world. With more than 250,000 employees worldwide and operating in separate global business units, collaboration and mobility are major concerns. For that reason, the firm launched a Mobile-First Initiative, with the deployment of Office 365 at its core. But, despite the urgency and executive visibility, this project has continued to hit new obstacles and roadblocks causing delays. To overcome these challenges, our client engaged us to help them understand and navigate the impact of the changes needed to properly deploy and adopt Office 365. Working with the company’s Modern Workplace team, we conducted change enablement workshops to identify blockers and facilitate a path forward for deploying a mobile-

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