Case Study

Creating a Firm Foundation for Omnichannel Retail with SAP S/4HANA®

Creating a Firm Foundation for Omnichannel Retail with SAP S/4HANA®

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Before: Challenges and Opportunities • Increase visibility into sales and stocks across a nationwide store network • Provide support for integrated retail planning processes • Establish a robust technology platform for ongoing omnichannel growth Why SAP and Deloitte Consulting & Advisory BV • Comprehensive retail management functionality provided by SAP S/4HANA ® • Integration with POS systems at 250 pharmacies using the SAP ® Customer Activity Repository application • Planning and budgeting capabilities in the SAP Business Planning and Consolidation application • Methodical, tool-driven approach to project management from SAP partner Deloitte After: Value-Driven Results • More-efficient replenishment planning, with 24x7 access to sales and stock data at all stores • Improved reliability

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