© Copyright RESULTS.com, 2014. customer case study IMPECCABLE SERVICE. A QUALITY PRODUCT. AN ENGAGED TEAM. INCREDIBLE RESULTS. Disruptive technology has created rampant competition in the hotel industry with the likes of Airbnb. Online review sites also require constant attention to detail when it comes to maintaining a high-level of service and a prestigious product. SITUATION In an industry known for higher than average attrition, CQ Hotels ne

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