CUSTOMER SUCCESS STORY Copa Airlines earned the distinction of “Most Punctual Airline in the World.” This came from “Official Airline Guide” (OAG), a UK-based air-travel intelligence company and the world’s leading provider of network, air-travel data. According to OAG research, 89.79% of Copa flights across 80 destinations arrive or depart within 15 minutes of schedule. Punctual arrives don’t mean much if the passenger has to wait for bags or even worse, loses them. Each baggage transport data node must keep up with changing variables. The airline needed a data fabric to bring in the data for a soft landing. Copa Airlines flies nearly 16 million passengers annually. That’s a lot of baggage to track. Copa Airlines Counts on NetApp for World-Class on-Time Performance2 Customer

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