Case Study

Cooks Reduces Losses With Digital Proof Of Delivery

Cooks Reduces Losses With Digital Proof Of Delivery

Cook’s Plumbing is Sydney’s largest independent supplier of plumbing and bathroom supplies to trade and retail customers. Established in 1969, it has seven metropolitan Sydney stores and two branches in Brisbane, and can deliver nationwide. Cook’s is also a foundation member of Plumbing Plus, a national buying group with more than 160 stores around Australia. PROVING DELIVERY OF MISSING GOODS Cook’s uses both its own fleet of vehicles, as well as 3rd party transportation companies, to deliver goods to Sydney and Brisbane metro areas and beyond. Its customers are often home builders who require items such as toilet suites, hot water systems, ovens, rangehoods, dishwashers, copper piping, and more. Often, these sites are unsecured until the home reaches lock-up stage. When deliver

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