Case Study
Cook Children’s Implementation Of Salesforce Service Cloud Produced A Happier, More Efficient Help Desk
Cook Children’s Implementation Of Salesforce Service Cloud Produced A Happier, More Efficient Help Desk
Users at highest volume 6K portal IT help desk Cook Children’s implementation of Salesforce Service Cloud produced a happier, more efficient Help Desk and far more satisfied users. Cook Children’s is one of the country’s leading integrated pediatric health care delivery systems. Based in Fort Worth, Texas, the non-profit organization includes a nationally recognized Medical Center, Physician Network, Home Health Company, Health Plan