CASE STUDY Cook Children’s Health System CHALLENGE: – Manage the changing dynamics of children’s healthcare systems – Open new outpatient specialty clinic, diagnostic & ambulatory surgery facility – Decentralized registration with many entry points – Improve patient experience SOLUTION: – Q ua dr a M ed M ed i K i o s k ™ point- of-service solution RESULTS: – 40,000+ patients chose to register using kiosks; 70% of patients

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