Case Study

Convergint accelerates processes and improves customer engagement with Smartsheet

Convergint accelerates processes and improves customer engagement with Smartsheet

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Convergint accelerates processes and elevates customer engagement using Smartsheet. As the largest privately held security integrator, it leverages the software for superior global communication, collaboration, and transparency in client interactions. Smartsheet establishes a single system of record for customer data, strategic decisions, and insights, streamlining workflows and fostering a creative culture. Scott Gandolfe, Director of Program Management, credits it for embracing innovative tools that benefit customers, colleagues, and communities. This drives faster service, stronger relationships, and industry-leading performance.

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