Consumer Confidence Report Case Study - Rifle, Colorado August 24, 2010 With the consumer confidence report (CCR) season behind us, now is a good time to review a CCR case study that followed many of the practices featured in the Utility Branding Network’s CCR checklist to increase public support and enhance your utility’s brand. Attached is the CCR from the City of Rifle Utility Department in Rifle, Colorado. Highlights include:

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