Success Highlights Challenges • Replace an old legacy system with state-of- the-art technology to support excellence in customer service. Solution • Epicor Enterprise Benefits • Positioning the company to gr eatly impr ove customer service • Incr easing or der accuracy to 99.85%, while decr easing or der fulfillment time • Supporting r eal-time visibility of information Company Facts • Location: St. Louis, Missouri • Industry: Pub

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