Case Study: Concierge Home Care Realizing rapid, continuous growth by empowering clinicians Overview Profile Concierge Home Care is one of Florida’s largest home health providers. The agency opened in 2015 with one location and now has five locations serving an average daily census of approximately 1,200 patients. Goals • Take exceptional care of clinicians so they are empowered to provide exceptional care to patients • Develop and foster a culture of service leadership among caregivers • Maintain a robust compliance program to meet the demands of growth and industry change Solutions • WellSky Home Health software • WellSky Home Health Applied Insights • PPS Plus ® A mindset for growth When Concierge Home Care grew from zero to 100 patients within its first three

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