Case Study: Computer Software Company Values DBA Expertise Introduction This case study of a medium enterprise computer software company is based on a June 2015 survey of Datavail customers by T echValidate, a 3rd- party research service. The profiled company asked to have their name blinded to protect their confidentiality. “Datavail allows us to have access to DBA resources without having to staff a full time DBA on our staff. Specifically if/when we have a DB problem like a corrupt table Datavail gives us the expertise needed to recover.” “ Challenges Wanted to address the following challenges when they hired Datavail: Improve database administration quality Provide better coverage of their databases (i.e. 24×7, weekends/holidays) Not enough DB work to justify full time employee Use Cas

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